Hi @Sam_Hogg,
Thanks for sending over your log files.
I noticed the issue is that your macOS user directory has incorrect permissions set up somehow.
Please run this in Terminal to rectify the issue:
# 1. Ensure the directory exists
mkdir -p ~/.soundflow
# 2. Set ownership to the currently logged-in user
sudo chown -R "$USER" ~/.soundflow
# 3. Set directory permissions (read, write, execute for the user only)
chmod -R 700 ~/.soundflow
- SSam Hogg @Sam_Hogg
Hi christian!
This is the terminal readout when I ran that fix
samhogg@Sams-M2-Max-MacBook-Pro ~ % # 1. Ensure the directory exists
mkdir -p ~/.soundflow2. Set ownership to the currently logged-in user
sudo chown -R "$USER" ~/.soundflow
3. Set directory permissions (read, write, execute for the user only)
chmod -R 700 ~/.soundflow
zsh: command not found: #
mkdir: /Users/samhogg/.soundflow: Permission denied
zsh: command not found: #
chown: /Users/samhogg/.soundflow: No such file or directory
zsh: missing end of string
chmod: /Users/samhogg/.soundflow: No such file or directory
samhogg@Sams-M2-Max-MacBook-Pro ~ %Any further suggestions,
Sam
Christian Scheuer @chrscheuer2025-06-11 17:18:52.089ZHi Sam,
Thanks! Let me make it a bit more specific and be sure to add sudo on the first line. Please copy/paste each of these lines one by one, and enter your password when asked.
sudo mkdir -p ~/.soundflow sudo chown -R "$USER" ~/.soundflow chmod -R 700 ~/.soundflow
- SIn reply tochrscheuer⬆:Sam Hogg @Sam_Hogg
Incredible!!! That worked a treat! Is this something I have to do each time or is this a one time and its fixed sort of scenario?
Christian Scheuer @chrscheuer2025-06-12 07:58:49.886ZHi Sam,
This should be fixed now for good :) (Assuming the reason the directory had incorrect permissions was some other installer in the past that changed it incorrectly).
- SIn reply tochrscheuer⬆:SoundFlow Bot @soundflowbot
This report was now added to the internal issue tracked by SoundFlow as SF-2163
- SIn reply tochrscheuer⬆:SoundFlow Bot @soundflowbot
The linked internal issue SF-2163 has been marked as Done
- SIn reply tochrscheuer⬆:SoundFlow Bot @soundflowbot
The linked internal issue SF-2163 has been marked as Done