"ProTools is not running" even though it is
"ProTools is not running" even though it is
System Information
SoundFlow 6.1.1
OS: darwin 25.2.0
ProductName: macOS
ProductVersion: 26.2
BuildVersion: 25C56
Steps to Reproduce
- Open native soundflow app
- open ProTools 2025.12.1
- trigger ProTools Commands
- get error message "ProTools is not running"
Expected Result
I would expect soundflow to run the commands in ProTools
Actual Result
It's giving back an error:
16.04.2026 10:42:41.24 [Backend]: !! Command Error: Toggle: Video
Pro Tools is not running
(Window Menu line 3)
Workaround
No :(
Other Notes
I've already rebooted the whole system, logged out of all existing soundflow sessions and logged back in, started up in order: SoundFlow, ProTools - still didn't work...
Links
User UID: hcPzDtvg31QsynUkLY5qYzGKRf93
Feedback Key: sffeedback:hcPzDtvg31QsynUkLY5qYzGKRf93:-OqKTAn157a5tQ3m_0GH
Feedback ZIP: Iu56wdnh+ma9avexpK8uIUGYQAjXX+bcO1/s0WpfkDDB7OuVncrEUmQD9fMNLF8I/bspYT4SZ+bJ5e94OmiLc+RQJDohjv/0DgPxRBWZb/E8MVHb1/1dK+XxMiq+LKmZaNDQ/kCy7apyuAa7BIASBw1pQ70VDsLs137YjoHEDa69SJLK5NSyoSdEfiO+HFUIgpMngq1rg/95FRJ+2U15fWL79XbkHehqjJrIUtTKgMxC8OkziTBLRHqTGs8+DOQOdB6eYM7lIFVUxdpuAtpYP3KtewsLYBcZV+9tryoSwstyOZ38nLMh/Hrp3auss0dXKIPtQiUF/YjAFWyovHq8YA==
Linked from:
In reply toDavid_Fahndrich⬆:Chad Wahlbrink @Chad2026-04-16 20:18:36.422ZHi, @David_Fahndrich,
There seems to be an issue installing SFX into the correct location on your computer, which is causing this underlying issue. A few things to try:
-
Download & Install the latest version of SoundFlow here: https://soundflow.org/account/install
-
If the issue persists, please copy/paste each of these lines one by one into the Terminal application, and enter your password when asked:
# create the soundflow directory sudo mkdir -p /usr/local/share/soundflow # Set the user ownership sudo chown -R "$USER" /usr/local/share/soundflow # Set the user Permissions sudo chmod -R 755 /usr/local/share/soundflowAfter entering these in Terminal, please download & install the latest version of SoundFlow once more: https://soundflow.org/account/install
Let me know if this helps! If not, I'd be happy to set up a Zoom call to look at this together.
Best,
Chad- DDavid Fähndrich @David_Fahndrich
Thanks a lot for your detailed instructions @Chad !
I've tried those but it didn't change anything for my situation. In the end I thought let's toggle this weird little button in the security preferences called App Mangement:
This solved the problem once I restarted Soundflow and ProTools! I use this toggle as well to reconnect Soundflow to DADman (as seen here), which I need to do almost everytime I come in the studio. Welp, I guess my fault, since I just blindly updated to the latest OS recently haha! And working on a MacBook Pro instead of a stationare/always on Mac Studio doesn't help as well I guess lol
Thanks anyway Chad and maybe my workaround helps other people as well who are affected!
Cheers,
David
Chad Wahlbrink @Chad2026-04-17 21:47:53.684ZAh, yes, @David_Fahndrich,
We typically encourage users to enable permissions for App Management and Local Network access for SoundFlow on macOS Sequoia and above:
https://soundflow.org/docs/getting-started/install-soundflow/known-issues#macOS-Sequoia
Thanks for sharing that information! I'm glad you are up and running again.
-
- Progresswith handling this problem