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When trying to enter numerical text in the Pro Tools notes area, SoundFlow intercepts the commands and gives error messages.

By Jesse Gay @Jesse_Gay
    2021-02-28 21:55:52.397Z

    When trying to enter numerical text in the Pro Tools notes area, SoundFlow intercepts the commands and gives error messages.

    System Information

    SoundFlow 4.1.10

    OS: darwin 18.7.0

    ProductName: Mac OS X
    ProductVersion: 10.14.6
    BuildVersion: 18G8022

    Steps to Reproduce

    1. Select a track in Pro Tools mixer view
    2. Try to enter notes that involve numbers
    3. SoundFlow gives error "Open insert on selected track failed"

    Expected Result

    I should be able to enter whatever text I want.

    Actual Result

    SoundFlow intercepted the numbers and gave errors

    Workaround

    No

    Other Notes


    Links

    User UID: W2IRrHzOiihuuPs2qr65OEGAxvq2

    Feedback Key: sffeedback:W2IRrHzOiihuuPs2qr65OEGAxvq2:-MUeczrclFugAcFGnsdr

    Feedback ZIP

    Solved in post #2, click to view
    • 3 replies
    1. Christian Scheuer @chrscheuer2021-03-01 17:31:55.667Z2021-03-02 22:02:22.656Z

      Hi Jesse,

      This sounds like you're using default SoundFlow triggers. These have "I", "O" and "Q" and a few other triggers with no modifier keys.
      Normally, SF is intelligent enough to understand when you're typing text (for example when renaming a track) and so our triggers automatically disable then. But we don't have the ability to know right now when you're entering in the Comments section.

      See more here:
      Entering Text on tracks launches Triggers #post-2

      ReplySolution
      1. JJesse Gay @Jesse_Gay
          2021-03-02 20:56:23.300Z

          Thanks, Christian. Temporarily disabling SoundFlow when entering track notes is probably the easiest workaround.

          1. Yes, that's what I do too :)