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Track Control Unexpected behavor in Distructive Punch

By Alex Lee @Alex_Lee
    2021-07-05 22:15:46.697Z

    Track Control Unexpected behavor in Distructive Punch

    System Information

    SoundFlow 4.3.3

    OS: darwin 19.6.0

    ProductName: Mac OS X
    ProductVersion: 10.15.7
    BuildVersion: 19H524

    Steps to Reproduce

    1. Put Pro tools Transport into Distrucktive punch
    2. Put an Audio track into Destructive Punch arm

    Expected Result

    Expected Track Control Record to stay lit when recording or Record armed

    Actual Result

    Turns red for a second but imedietly goes back to no lighting up

    Workaround

    none

    Other Notes

    Also happens in pec/ Direct mode with monitoring input

    Links

    User UID: pMm8oh078caFI3O8TDULUJ3t3tk2

    Feedback Key: sffeedback:pMm8oh078caFI3O8TDULUJ3t3tk2:-MdsjSdundzpCrDUcEvo

    Feedback ZIP

    Solved in post #13, click to view
    Reply
    • 13 replies
    1. Christian Scheuer @chrscheuer2021-07-05 23:23:20.733Z

      Hi Alex,

      This sounds like a Pro Tools bug report from your description. Is there any part of these steps where you're using SoundFlow? If you are, can you share the script? Are you describing something where using SoundFlow to do something makes Pro Tools behave differently than when not using SoundFlow?

      Reply
      1. Christian Scheuer @chrscheuer2021-07-05 23:24:20.058Z

        Ah, or are you talking about the Pro Tools Track Control Deck package?

        Reply1 Like
        1. AAlex Lee @Alex_Lee
            2021-07-06 02:36:48.847Z

            Yes that is correct. I am using it with the stream deck XL (4 x 8 package) as like a pec / direct recorder for my audio stems.

            Reply
            1. AAlex Lee @Alex_Lee
                2021-07-13 19:01:54.181Z

                Any Idea on if/ when this might be fixable on the track control deck package?

                Reply
                1. Christian Scheuer @chrscheuer2021-07-13 19:53:10.998Z

                  Hi Alex,

                  We're very low staffed here in July so we may not be able to fix this before we get back up to speed again after summer. See more here:

                  https://www.facebook.com/groups/soundflow/permalink/943802823127544/

                  Reply
                  1. AAlex Lee @Alex_Lee
                      2021-07-15 17:30:44.620Z

                      Thanks for the update! Greatly apreciated.

                      Reply
            2. A
              In reply toAlex_Lee⬆:
              Alex Lee @Alex_Lee
                2021-09-01 16:15:26.515Z

                Hi!

                I saw that you guys updated the track control package. Sadly the issue I was having where the record button will not stay lit up when in direct punch is still not staying lit when recording. Have you guys had any luck tracking down the problem?

                Thanks very much.

                Reply
                1. Christian Scheuer @chrscheuer2021-09-03 10:28:05.408Z

                  Hi Alex,

                  My apologies for this. We are working on the next version of SoundFlow and had to make some internal changes and tests with some of our packages, which is why you saw an update to this package.

                  We're tracking this internally as SF-174.

                  Reply
                  1. AAlex Lee @Alex_Lee
                      2021-09-03 15:54:11.418Z

                      Thanks very much! Appreciate that.

                      Reply1 Like
                      1. AAlex Lee @Alex_Lee
                          2022-02-23 02:22:04.453Z

                          Hi Guys! Loving the New Sound Flow 5! I was wondering if you ever figured out the bug with the Pro Tools Track Control package where the Rec light doesn't stay light up when in Direct Punch Record mode. I need to use Direct Punch for stems recording when I mix in 2 person configuration and the Visual feedback of having the Record light stay lit up would be a huge help. Thanks.

                          Reply
                          1. Christian Scheuer @chrscheuer2022-02-23 08:52:49.762Z

                            Hi Alex,

                            This bug is still in the queue. We'll update this thread when there's news about it.

                            Reply
                            1. Christian Scheuer @chrscheuer2022-06-02 08:50:59.973Z

                              Hi Alex,

                              This should be working now - see this thread:

                              ReplySolution
                    • S
                      In reply toAlex_Lee⬆:
                      SoundFlow Bot @soundflowbot
                        2022-06-02 08:51:07.999Z

                        This issue has been marked as Done

                        Reply
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