updated to monterey and now steam decks aren't even recognized by usb hub
System Information
SoundFlow 5.1.5
OS: darwin 21.5.0
ProductName: macOS
ProductVersion: 12.4
BuildVersion: 21F79
Steps to Reproduce
Expected Result
Actual Result
Workaround
Other Notes
I'm on soundflow 5 1.5 and heard there are issues with usb hubs and monterey. Is there any work around?
Links
User UID: BosMe6SzyMUZQZIGnZ1KQTnfmu23
Feedback Key: sffeedback:BosMe6SzyMUZQZIGnZ1KQTnfmu23:-N2i5vdBZvxC7jzigJxo
Christian Scheuer @chrscheuer2022-05-23 07:36:17.888ZHi Pete,
I'm sorry to hear that you're having issues on your computer after upgrading.
I'm not sure where you've read that there are general issues with USB hubs and Monterey. FWIW, I haven't heard that. We have a ton of users all around the world using SoundFlow with Stream Decks on Monterey with no issue.With regards to SoundFlow starting up correctly, there are indications that you may be experiencing some certificate issues. Please follow the steps outlined here to see if they fix what you're seeing:
Christian Scheuer @chrscheuer2022-05-23 07:43:46.878ZHopefully the above will help. I'm also seeing a specific error related to MIDI where for some reason the MIDI initialization fails. We should investigate that part further if the certificate refresh mentioned above doesn't work.
- PIn reply toPete_Morse⬆:Pete Morse @Pete_Morse
Thanks for the response. Did a bunch of trouble shooting and took into consideration some other usb related peripherals that weren't working such as my midi interface. I ended up trashing all my midi drivers in my library and then reinstalled by UM-ONE midi interface and my presonus faderport driver. Once I did that everything worked. Not sure how the stream decks and soundflow are related to midi but that did the trick!
- Christian Scheuer @chrscheuer2022-05-23 15:12:53.576Z
Awesome! It appears SF was receiving an error on startup related to MIDI which caused everything else after that point to fail. Happy to hear that you got it working :)