I've just updated to Ventura with PT 2023.6. Initially I had the "Soundflow is Damaged" window so I uninstalled and reinstalled. I no longer get that error but Soundflow and I can see it has Access in the Security and Privacy but it still doesn't open for me. No icon at the top and my Stream Deck just has ghosted Soundflow icons in each button. Any help would be appreciated.
John
In reply toJohn_McPhillips⬆:Christian Scheuer @chrscheuer2023-06-12 19:58:31.124ZHi John,
This sounds like a known Apple bug where updating the OS doesn't properly reset the security cache.
Please try quitting SoundFlow, then running this in Terminal:
All key commands have suddenly stopped working, please help #post-6- JIn reply toJohn_McPhillips⬆:John McPhillips @John_McPhillips
Thanks for getting back Christian. I tried that in Terminal but to no avail. When you say, quit Soundflow, do you mean just quit from that screenshot I sent you? Because that's as far as I can get. Might you have any other ideas? Thanks, John.
- JIn reply toJohn_McPhillips⬆:John McPhillips @John_McPhillips
Here's the Terminal screenshot btw
Christian Scheuer @chrscheuer2023-06-12 22:06:18.145ZThanks, John. Please try these more detailed instructions that include uninstalling fully:
- JJohn McPhillips @John_McPhillips
Hi Christian. I managed to get it sorted late last night and didn't want to bother you. I noticed that in System Settings, Privacy and Security, Soundflow was already "checked" as Accessible and unchecking and rechecking again didn't work. When I trashed SF again I then removed SF from the Accessibility panel completely and then reinstalled SF it showed up unchecked in Privacy and Security. I checked it, entered password as usual and bingo bango. A few things were out of whack (text on buttons, I had to redirect "Device" to point to Stream Deck for each deck) but it's 95% there. Thanks again for the help. John.
- Christian Scheuer @chrscheuer2023-06-13 11:18:14.708Z
Great! Thanks so much for sharing the steps to make it work :)
