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Could not click pop up menu item (RS_create new track with track preset: Line 30)

By Damon Castillo @Damon_Castillo
    2023-12-15 17:05:46.266Z

    Could not click pop up menu item (RS_create new track with track preset: Line 30)

    System Information

    SoundFlow 5.5.2

    OS: darwin 21.6.0

    ProductName: macOS
    ProductVersion: 12.5.1
    BuildVersion: 21G83

    Steps to Reproduce

    Expected Result

    create a track from preset

    Actual Result

    stalls out

    Workaround

    I can create track preset still from Workspace.

    Other Notes

    Mac OS Monterey, Pro Tools 2022.12.0


    Links

    User UID: F04JGpm9jrPgEneTJE6xIxyaGfv1

    Feedback Key: sffeedback:F04JGpm9jrPgEneTJE6xIxyaGfv1:-NliREP17gqra5Z5f8nh

    Feedback ZIP: X2McGslHN7gFbUaIceoGKKecCtbI6dxu8WnTfaxnjhHPZXcXggkouJ/+xHESz9RLfmpGfyEZk0h/J+ob1n8DC5y7coX12zjn820gksLmDeesmJ8DCgZyy7t2BNZXgIERrGr7et5ZJylSl7n7qtEToAA2CPjDVfTOP0pETgyH8CEKq0gOuLTic5HmJX6cdIk26BV6nrfBGz3b9I7ExU4W5K7A68HqPaLkCNCYSxs0svFZqngbGs8yf7Cv0XR1lW6EKJbjicXBA1nA6vb56AYa7pYCTPv6/aB0JU4mb1NqOJg5pCPQqU8HCpRF2f3w2d6v3Lhl9rnnNExxOTbLml3YIH5pj4ef7tKPi+TSv0nSdIE=

    • 2 replies
    1. Hey @Damon_Castillo, this might be due to a Melodyne Folder bug that PT suffers from.

      In rare circumstances, there's a chance that Pro Tools creates a Melodyne folder inside one of the track preset folders which breaks the ability to select a menu item in the same popup menu you're having trouble with. Could you go to your Track Presets folder in Finder and see if there is a Melodyne folder somewhere in there? If so, delete it and try again.

      1. D
        In reply toDamon_Castillo:
        Damon Castillo @Damon_Castillo
          2023-12-15 23:20:53.214Z

          Bingo!
          Thanks a million Raphael! I really appreciate you!
          Best,
          Damon