Versions:
macOS: 15.6.1
Soundflow : 6.1.3
Ableton: 12.3.7
Network settings and Privacy and Security settings look as it should.
The MIDI remote scripts folder was missing, i attmented to paste in a folder posed in the forums (from an earlier version from this post Ableton Live / Soundflow Plugin Error
nothing has worked so far.
Here is the full error (using the midi remote script shared on the forum):
16.04.2026 14:56:45.39 <info> [EditorWindow:Renderer]: Active Focus Container: commandsPage/PresetDetails Line 2 file:///Applications/SoundFlow.app/Contents/Helpers/SoundFlow.app/Contents/Resources/app.asar/dist/editor.js
16.04.2026 14:56:47.71 <info> [EditorWindow:Renderer]: Calling backendwebclient sendasync: /commands/run [object Object] Line 2 file:///Applications/SoundFlow.app/Contents/Helpers/SoundFlow.app/Contents/Resources/app.asar/dist/editor.js
16.04.2026 14:56:47.71 <info> [Backend]: Received run command: user:clrm7ovg00000wm10jrwimta1:cm5n97vfs0001ap109tiz1b85#cm5nairmm000hap1011wkdi3m
[ServerController] Running command from sfgui: 'Suite: Operator' (user:clrm7ovg00000wm10jrwimta1:cm5n97vfs0001ap109tiz1b85#cm5nairmm000hap1011wkdi3m)
16.04.2026 14:56:47.71 <info> [Backend]: >> Command: Suite: Operator [user:clrm7ovg00000wm10jrwimta1:cm5n97vfs0001ap109tiz1b85#cm5nairmm000hap1011wkdi3m]
16.04.2026 14:56:47.71 <info> [Application]: Updating start menu state with busyMsg: "null"
16.04.2026 14:56:47.73 <info> [Backend]: [LiveConnection] Re-establishing connection
16.04.2026 14:56:47.73 <info> [Backend]: [LiveConnection] Loaded config: Port = 57702, LaunchID = 14585
16.04.2026 14:56:47.73 <info> [Backend]: [LiveConnection] Failed to connect to server at 127.0.0.1:57702: Connection refused
16.04.2026 14:56:47.73 <info> [Backend]: Logging error in action (01) LiveExecuteCodeAction: Failed to connect to Ableton Live. Please ensure that the SoundFlow Ableton Live plugin is installed and running.
16.04.2026 14:56:47.73 <info> [Backend]: Logging unknown error in action (02) RunCommandAction: AbletonLiveModule: Line 455
16.04.2026 14:56:47.73 <info> [Backend]: !! Command Error: Suite: Operator [user:clrm7ovg00000wm10jrwimta1:cm5n97vfs0001ap109tiz1b85#cm5nairmm000hap1011wkdi3m]:
Failed to connect to Ableton Live. Please ensure that the SoundFlow Ableton Live plugin is installed and running.
<< Command: Suite: Operator [user:clrm7ovg00000wm10jrwimta1:cm5n97vfs0001ap109tiz1b85#cm5nairmm000hap1011wkdi3m]
16.04.2026 14:56:47.89 <info> [Application]: Updating start menu state with busyMsg: "null"
16.04.2026 14:56:48.93 <info> [Backend]: [SF_FIREBASE_WS]: Sending keep-alive
Chad Wahlbrink @Chad2026-04-16 13:15:42.778ZHi, @Eric_Pettersen,
Thanks for the question.
Can I have you report this via the Help/Issue Workflow? This automatically collects your complete SoundFlow logs and uploads them to an encrypted link so the SoundFlow team can take a closer look.
The first step would be to double-check that permissions are granted for SoundFlow in both System Settings > Privacy & Security > App Management and System Settings > Privacy & Security > Local Network as described here:
https://soundflow.org/docs/getting-started/ableton-live#troubleshootingThen make sure to enable the MIDI Control Surface as described here:
https://soundflow.org/docs/getting-started/ableton-live#set-up-the-control-surfaceIf you have followed those steps and you are still having issues, send a fresh report via the Help/Issue Workflow, and we can take a closer look!
- EEric Pettersen @Eric_Pettersen
hi @Chad
Yes all app managment and local network setting are correct, my problem is that MIDI remote scripts folder is missing so i cant complete the midi control surface steps. Without that folder i dont know how helpful that report would be. It seems like i just need the remote scripts for ableon in the current version of soundflow I have. I have gathered that that has worked for previous iterations from other users. Can you perhaps source this for me first and then ill see if it works?
Chad Wahlbrink @Chad2026-04-17 22:08:24.058ZHi, @Eric_Pettersen,
Here's the latest version of the MIDI Remote Script:
https://drive.google.com/file/d/1bSwkaZTSJqEDI_IFRTmSMzVEG73ZOvOw/view?usp=sharingYou should be able to follow the same process described here.
- In Finder, right-click on the version of Ableton you want to use with SoundFlow.
- Click "Show Package Contents"
- From there navigate to Contents > App-Resources > MIDI Remote Scripts. - Copy or move the "SoundFlow" folder from the zip file to this MIDI Remote Scripts folder.
- Re-launch Ableton, and you should be able to set up the MIDI Remote control surface in settings.
If this does not help, please file a new report with the Help/Issue Workflow.
- EEric Pettersen @Eric_Pettersen
Hey @Chad !
As i suspected this solved the issue. Im curious why it didnt install the first time around though? Any ideas there?- Chad Wahlbrink @Chad2026-04-20 16:33:31.788Z
Thanks for confirming, @Eric_Pettersen!
It's hard to know exactly why this wouldn't have worked for you without having the complete log files from a Help/Issue Workflow report. It could have been a one-off permissions issue or related to the specific version of Ableton. If you want me to take a closer look, you can submit a report. The Help/Issue Workflow uploads logs from the last 4-5 days, so I could probably still get some clues on what was happening that way.
Regardless, I'm glad you are up and running. Let me know if you have any other questions in the Ableton "How To" section of the forum!
- Progress